One other point to consider is that cell phones seem to tend to be built to “consumer” quality standards, which means they’re made to be disposable. The phone on my desk is bigger, sturdier, isn’t trying to fit every conceivable function into 8 square inches and works *all the time*.

I agree that voicemail is useless though: at best it tells me that someone needs to talk to me on a general subject, but I stop paying attention if they try to going into detail, delete the message, and just call them back.